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Why It's Necessary for Today's Business to Use Chatbots 2018-04-24T10:00:00Z

Due to successful chatbot experience of last years, small business owners are now using AI technologies to improve their daily operations, interact with customers and increase income. Integration and union of apps from different areas with the help of bots allow companies to introduce their software to a new level. Prosperous experience of Slack, Telegram, Messenger, etc. shows us that AI-based bots will remain in demand even further. Nevertheless, not everything is so smooth, and certain aspects of their use still slow introduction of chatbots into today's business.


AI technologies which could enhance Riter chatbots intelligence 2018-04-17T19:39:00Z

Chatbots are not a new phenomenon at all, but in the last year they have attracted especially a lot of attention. According to Business Insider research, by 2020 80% of companies will use chatbots for different needs and this is not surprising. Chatbots are being used in many different ways to automate a significant part of our daily routine, help businesses to reach customers, save money, integrate apps with existing solutions and so on. However, we share the opinion that we have the attention span of a gnat. The fact is that the potential of chatbots is huge, but we continue to use their capabilities in a minimal way. If we direct all the power of AI, which we have already achieved and successfully use in other spheres, to chatbots, the level of business profitability will grow before our eyes.

Riter chatbot integration

Riter release 0.13.1 2018-04-05T23:31:00Z

Over the past few weeks, Riter has seen a number of important updates. A significant part of the changes affected a company management panel, however, developers' capabilities were not ignored as well. In this release note you will know more about short project names and what they can be used for, new ability to restore deleted tasks, updates in GraphQl API, an additional statistics page and much more.

Riter admin panel

Agile Project Management with Riter 2018-03-27T10:00:00Z

Every day we are faced with the results of rapid technological evolution and continuous innovations, and software development and project management are not an exception. Customer and market requirements are constantly changing so IT companies need to keep an eye out and respond quickly to any of them to stay successful. Under such circumstances, no wonder that Agile principles attract more attention and are firmly established in the software industry (and not only there). There is an increasing number of teams working on Scrum, Kanban or some hybrid methodology and, as a result, they begin looking for new project management tools suitable for their workflow. How much does Riter, designed as an Agile project management software, meet their expectations? In this article we will show how main Agile artifacts can be mapped on the existing Riter functionality.

Agile project management

7 Tips To Be More Productive With Riter 2018-03-20T06:00:00Z

A self-learning artificial intelligence, an extensive third party integration with a system of bots and a rest of "coming soon" features are not the only way to increase your team productivity with Riter - you can already become more efficient with existing functionality. We have prepared some application tricks which you might have missed if you are new to our project management tool. You should find out more about them to greatly simplify your daily duties regardless of whether you are a manager, a developer or another involved party.


Writing Detective Stories As the Anti-Pattern 2018-03-13T11:00:00Z

A good software developer, in addition to studying correct approaches to the design and implementation of a program product, should also spend some time on the most common anti-patterns just to be sure that he avoids them in his practice. Making up intricate stories, although it is an important property of the modern cinema and literature, is not the skill which a developer should be encouraged for.


Riter release 0.12.3 2018-03-06T12:20:00Z

Hi, guys! The last two months did not pass in vain - Riter v0.12.3 is now available with a lot of vital updates and bug fixes. Hurry to visit the demo company to see them on your own: extended statistics on the user and project pages, the updated demo company, advanced management capabilities along with the improved layout all over the application. As you will soon discover, a huge amount of work has been done to make your usage of the software more convenient. And here's a complete list of changes just in case you do not notice them right away.

Project management tool

5 Tips To Stop Wasting Time At Work 2018-02-27T10:00:00Z

How much time do you usually spend at work? And how many hours are you really working on tasks? Considering numerous meetings and the solution of technical issues, not to mention the discussion of quite extraneous topics and watercooler talks, the 8-hour working day is sharply reduced to 4-5 hours of productive work. And this is according to the most optimistic estimates! How could project managers prevent this waste of time? In fact, there are a few simple rules, compliance with which could significantly reduce your number of broken deadlines and failed projects.

Wasting time

What language do you think in? 2018-02-23T20:29:00Z

Somewhere, say, in New Zealand, some indigenous tribes can have a language that is completely different from ours. Their terminology may have no equivalents in our speech, and the very perception of the world will seem strange to us. In this case, the principle of constructing sentences and the formulation of thoughts can be fundamentally inconsistent with what we are used to. For example, such a tribe may have no concept of "left" and "right", so aborigines are oriented in space exclusively on the sides of the world. If they have a concept of "south" or "east", their navigators will explain not the relative position of a turn, but the absolute one. It could say, for example: "After a hundred meters, keep to the south" or something like that.

Different cultures

Configuration and Management of Applications 2018-02-20T19:16:00Z

Hi, guys! We hope that we managed to interest you with the theme of Ansible, and you had already time to get acquainted with it a little if you had previously used other tools. This time we would like to tell about our experience of work with Ansible. As you know, we have several applications and actively use it to automate the configuration of the infrastructure. To this end, we have developed a number of Ansible roles which you are welcome to explore and use if you wish.

Standardization vs Professionalism in Recruitment 2018-02-13T04:54:00Z

Hi, guys! Continuing the topic of recruiting employees, we would like to talk about the professional skills of candidates and the requirements put forward to new specialists. How technically savvy should a newcomer be? Should you hire an experienced developer who will be head and shoulders above the rest of the team participants? Or is it enough for an employee to correspond to some average bar? What choice do you make in your company? In order to better understand the essence of the problem, it may be useful to move away from it for a moment to another area, where similar solutions have long been found.


Successful Employee Recruitment 2018-02-06T05:19:00Z

In search of good ways to hire the most appropriate employees and eliminate obviously improper ones, you will surely come across lots of tips on this subject. Building a good team is a priority for every company, but all of them cope with this task in different ways and with mixed success. Somebody bets on expanding the search area, another one prefers a more targeted choosing of candidates, some companies spend years of continuous work for creating a talent pool and keeping contacts with prospective candidates. But how and what kind of potential employees you would not attract to your office, there comes a time when you need to make a choice for or against them. And at this moment it is important which selection criteria are decisive.

Recruiting candidates

About Managers' Motivation and Collective Strategy 2018-01-30T10:07:00Z

Hi, guys! In response to our requests, we continue to receive and share with you various opinions about the organization of project management processes by other companies. You can agree or disagree with these approaches, but, in any case, you are able to learn something useful for your team. For those who missed or forgot the last discussion, we remind you that it is about how to make developers and managers follow all the endless requirements of a supported methodology without sacrificing performance. Let us introduce you another solution to the problem from our readers.

About Story Points: Formula's Derivation 2018-01-23T14:52:00Z

Hi, guys! We continue to spread good practices on development processes got from our users so that your valuable experience becomes a common asset. Remember that you are always welcome to share your opinion on methodologies, technical and project management solutions or any other subjects you are interested in if you haven't done that before. Today we will talk about such a common job estimate as story points.

Capsule Networks As a New Approach to Image Recognition 2018-01-16T06:46:00Z

Finally something that works well G. Hinton

Several months ago the IT world was stirred up with news about a completely new way of neural networks organization, which can become a successful alternative for traditional convolutional networks. Now we are talking about a new approach to image and video recognition, although it can be assumed that the full potential of capsule networks has not been revealed yet, and the real possibilities of their usage will be even wider. Or is everything exactly the opposite? The first results turned out to be promising, however, significant work is still ahead.

Stages of technology development

Meet Riter v0.11.0 2018-01-11T15:02:18Z

Hi, guys! We hope you've got a good rest during the recent holidays and are ready to continue working on projects. If so, meet Riter's first update in 2018. We have expanded abilities of tracking statistics, updated the design, increased usability and fixed some bugs. So, let's get started in order!

Quick company registration

We've heard that some of our users met troubles with registration in Riter. So we carefully studied this process and made it as clear as possible. We hope that this won't cause any questions since now (any way, do not hesitate to contact us when necessary). Hints will accompany you in the first stages of work if you suddenly need help. You can also easily disable them to deal with everything yourself. If you earlier had problems with getting confirmation letters or these letters got into spam, note that we have solved the issue so this must not cause any inconvenience to you anymore.

Check it now!


Ansible Roles Capabilities 2018-01-09T19:15:00Z

Hi, guys! In the previous publication we talked about such a configuration management tool as Ansible and benefits that it can give you. But among all listed advantages it is necessary to mention separately the opportunities provided with one more Ansible concept - with a role. The proper organization of roles will not only simplify your work with scripts, improving their structure and further support, but also eliminates duplication of tasks in playbooks.

Infrastructure Automation with Ansible 2018-01-02T10:00:00Z

Hi, guys! In this and some future articles we will briefly get away from the familiar theme of project management and development methodologies to talk about infrastructure automation and monitoring. No matter how successful your project is, the lack of a reliable environment configuration tool can disrupt it at any stage of deployment. Of course, you can use the embedded operating system means to set up the project environment, that may be the simplest, but, in the same time, not the most efficient way. Direct editing of configuration files, writing bash scripts are no longer able to provide any serious systems with stable work, not to mention the complexity of their support.

Say No to Temporary Solutions 2017-12-26T06:00:00Z

Good evening, guys! In the previous article we talked about litmus papers in programming, some criteria for writing code, by which we can say that something goes wrong. Today we continue the theme of good software development practices and present to your attention one more litmus paper for programming. We will also be happy to find out about your own criteria and tips for writing clean code that you would like to share with our readers.

Code Evaluation Criteria 2017-12-19T12:28:00Z

Hi, guys! What is your position regarding the evaluation of the program code in your team? Do you support a regular code review or are you limited to the fact that it works as expected? Summarizing best practices in software development, you will notice that all of them pay a great attention to the code cleanliness. But how to understand whether the program got is good enough? In this article we tried to distinguish several the most important, in our opinion, criteria, which help us to estimate our own code.

Recruiting Good Team Players 2017-12-12T19:34:00Z

Good evening, guys! When gathering a team for joint work on a project, you should determine whether a particular person is a good team member or not and whether his skills and personal qualities are appropriate enough for the productive work. Knowing how to distinguish a perspective candidate from an unsuitable one can be crucial to your project management success. Each company's HR has its own ways and tricks to deal with the goal, but is there an unified algorithm to avoid mistakes in hiring employees?

About Reduced Flexibility in Project Management 2017-12-05T15:06:00Z

Hi, guys! As promised in the previous post, by this publication we continue the theme of project management. We remind you that it will include various views on technical development processes and, first of all, not from the editorial staff, but from your, dear readers, own practice. Send your thoughts and description of your project management solutions to us, because such valuable knowledge should be a common asset. One of the frequent approaches to development process, we have already heard about from our readers, is related to the reducing of flexibility in the project management.

Meet Riter v0.10.6 2017-12-03T20:09:57Z

We are happy to introduce to you the latest Riter release with extended capabilities and improved productivity. For several weeks of fruitful work, we have significantly developed our product, added new features, fixed a number of bugs, redesigned the interface and increased efficiency. Find out what was changed since the last update, to stay aware of all the advantages Riter provides you.

Performance statistics

You have already got several types of statistics: general gross worked hours, users' activity during sprints, a particular user's statistics... But there can not be too much awareness - as they say, "better safe than sorry". A new statistics page will allow you to know how productive your team is!

Performance statistics

Developers vs Managers Confrontation 2017-11-28T21:12:00Z

Hi, guys! Thanks to everyone who reads our blog and shares own views with our team! We will try to answer all questions and raise topics you have mentioned in this or many further articles. One of the most frequent issue is related to the project management bureaucracy. Should we accept or deal with it? How to avoid a loss of productivity and the resistance of developers while meeting all the requirements of a methodology used? Let's attempt to find the best solution together.

Beware of Methodologies 2017-11-21T21:07:00Z

Hi, guys! The subject of today's post, as you can guess, is use of methodologies in project management. Now almost every team, as it begins some software development, tries to keep under control the entire workflow in order to avoid any accidents and risks. For this purpose, managers turn to various methodologies, hoping that the experience of other companies will be applicable in their practice too. For some simple typical tasks this can really work. But, in our opinion, blindly following a methodology may be fraught with a significant reduction in development effectiveness.

Time Estimation Missteps 2017-11-07T21:04:00Z

Hi, guys! As you know, we are doing our best for teaching Riter AI how to deal with main project management issues. We are convinced that these tasks should be automated as far as possible. Riter AI is learning to predict a sprint's success or failure, evaluate the accuracy of given assessments based on the previous experience, prevent possible threats associated with the human factor and much more. But in a lot of teams these tasks still remain the responsibility of users and most of them make the same mistakes which could be avoided.

Methodologies: Why Do We Need Them? 2017-10-24T00:00:00Z

Hi, guys! Today we would like to touch on the issue of software development methodologies in general and Agile usage in particular. Undoubtedly, this theme is rather ambiguous and causes controversy among a lot of teams members. Our users often express diametrically opposing views on the appropriateness of using different methodologies in the work process. At the same time, each side provides reasonable arguments in its favor. We could not remain indifferent to this question and tried to give our own assessments of the issue.

Riter release v0.10.1 2017-09-19T20:57:00Z

Meet the upgraded version of Riter which provides greater functionality, improved interface and more useful optimizations for our users. With each release we try to develop in different directions to take into account the expectations of both developers and managers. This time Riter will please you with the higher project management capacity, increased statistics awareness, rich GraphQL API and much more.

Topics management

In the new version we have significantly enriched Riter project management capabilities, so that you are able not only to create topics as it used to be, but also to modify, merge and archive them. All these actions become available on the settings page which can now be found in the main developers menu. You will see a full list of a current project topics there. Each topic has a name, a state (active or archived) and a set of possible aliases.

Topics manager

Meet Riter v0.9.4 2017-09-05T00:00:00Z

We are pleased to present you a new version of Riter with even more features and improved design. Extended possibilities for developers and project managers are focused on predicting your needs and customizing the application for them. You will find out about updated Riter setting options and the latest bug fixes in the post below.

Default project

Now it is much easier to get on the page of some default project you are working on. It may be quite useful if you are involved into a lot of jobs, so you do not have to search every time for that one you opened literally half an hour ago. In the new version Riter saves information about the latest project (or several ones if project groups are used) in cookies and redirect you to its main page when you login the application. If there is no any recent project visited, you will be taken to the first available one.

Riter release v0.8.0 2017-08-22T00:00:00Z

Hi, guys! The updated Riter version 0.8.0 is ready for use. This release will pleasantly surprise you with the extended functionality of project management and statistics tracking which can be equally useful for both developers and managers. New sprint configuration options become also available now. And as usual, we continue to work on the application design and performance. You will find a detailed description of all Riter changes in the post below.

Project groups

With the new version, you don't need to switch between several projects you are working with all the time to look through existing tasks, create a new one or track the statistics. You can save a lot of time grouping them instead. It gives you the opportunity to unite some related projects data and display on the same Riter pages for more convenient work with them. Such a group can also be used to gather all projects of a specific user together.

Project groups

Proper Task Management 2017-08-15T00:00:00Z

Hello, guys! Before you start managing your company and projects with Riter, we would like to talk about organizing work in teams. Our software allows you to stay aware of everything happening at work, manage tasks and track their progress, gives your team space to collaborate. But with all its capabilities, Riter can not tell you what tasks you need to implement and how to assign them to developers in the best way. After all, no matter which advanced tools and methodologies you are using, some things you still have to decide on your own. At some point, if the team is not properly organized, you can face a problem of tasks absence or lack for some developers. This applies mainly to remote employees and freelancers. You can decide that this is not your problem, but in our opinion, this is an incorrect approach that will not only harm the team, but your projects as well.

Meet Riter v0.7.2 2017-08-08T00:00:00Z

Hi, guys! Meet an updated version of Riter with better performance and more stable operation. In this new release we focused on fixing bugs and finalizing existing functions. As a result of some optimizations, work in Riter became even more reliable and pleasant! You will find a full list of changes below.

Sorting stories

When you create a new task, it is automatically placed into one of the sections on the main page. It can be a section of some chosen week or an unscheduled stories section. Thus, all your tasks are conveniently grouped by weeks. But how should the stories be sorted within one section? Somebody may note that sorting order is not so important, because you can easily move tasks to any place of the page in an instant. However, our developers decided that some default order still does not disserve. Now stories will be sorted by the date and time of creation, so new tasks will always be added at the end of their section. Check it right now!

What's new in the latest version - Riter v0.7.0 2017-07-25T00:00:00Z

Hi, guys. Recently Riter was updated to version 0.7.0. Discover new features here, and then visit your company tracker page to try them yourself. You will find:

  • Useful features which are supposed to simplify your work on projects.
  • Fixes of some detected errors and ambiguities.
  • Performance optimization for better application response.

Timezone difference

Riter is a product designed for all kinds of teams regardless of their strength and location. Whether you live in Atlantic, European or any other time zone, the tracker needs to adjust to you and remain user-friendly. The local time of each team member can be different, that must not complicate the interaction within projects.

So, we decided to use a time zone of the company owner on all statistics pages. This will allow to synchronize the work progress of all users and see the whole picture regardless of the differences in time. In the nearest future the owner of the company will be able to select the time zone that should be used as commom one for statistics from the project management page. Now it's set automatically. You can look through projects statistics on the corresponding pages where it is grouped by weeks from Monday to Sunday.


Riter v0.6.0 is already available! 2017-07-11T00:00:00Z

Welcome to Riter v0.6.0! Some interesting improvements were added to it lately, which you should know about. You will find an overview of the most important updates below. Be sure that you use all features of your software!

Sorting stories on the fly

Good news! Stories sorting is now not only possible, but also extremely simple. You can replace a story within its section or move it to another sprint by dragging and dropping it to the required destination. The process is performed via websockets that makes it more than convenient and fast to use.

Note, that you can not drag approved stories - they are not amenable to interaction - but you are able to move stories around them so that they may be replaced anyway. You are also not allowed to drag-and-drop a story to an overdue section for obvious reasons.

Sorting stories

Check out the most important Riter v0.5.1 updates 2017-06-27T00:00:00Z

During a previous couple of weeks our team has worked hard so that we could surprise our users with a new release. Meet the last version of Riter with more features and an improved design. Now work with stories and tracking statistics become even easier. Find out about these and other pleasant changes of Riter below.

Tracking statistics

We have added some useful filters to statistics pages. Now managers are able to filter global company statistics by users and projects. Developers have got an ability to use filters by topics and users within their projects. You will find them on the right of each statistics page. To apply a filter just click on a required value. By default, all filters are active, so statistics include all data. You can exclude records for some users, story topics and projects from the report, unchecking them in the list of filters. The statistics table will be updated automatically. To know more about tracking statistics, see corresponding documentation for managers and developers.


Project Planning and Estimation Difficulties 2017-06-20T00:00:00Z

Hi, guys! While our developers are working on the new version of Riter, we would like to talk a little about project management as a whole and some issues you can face while planning your team work on tasks in particular. We believe that our experience will prove useful and help you to lead your company with Riter in the best way and avoid common mistakes. This time we are going to focus on the problem of choosing instruments and methodologies for your project needs, some existing prejudices about flexible development methodologies and task estimation process.

Welcome to Riter 0.4.1 2017-06-13T00:00:00Z

Hi, guys! A two-week waiting for the new update was not in vain. This Riter version is aimed at improving stories management. As you know, this element allows you to distribute tasks within a project, organize team work and track its current state. Recently some useful features were added to a story page to increase your opportunities. Read about the last changes in Riter - do not miss the chance to make its usage more productive!

Adding topics to stories

Now you are able to create topics and assign them to stories. What's a topic, you ask? Each project should get a specific set of related keywords which simplify identification and filtering within its stories. Topics allow you to understand the essence, purpose of the tasks. They can be used by developers to group stories of a particular project by some criteria (for example, "feature", "bug", "frontend" and so on). A group of all project stories will be displayed on the right of every story page (below the users section) in an assigned or unassigned state.

Topics area

Meet updated Riter v0.3.1! 2017-05-30T00:00:00Z

Hello! Today we are excited to announce our new version of the Riter app. We hope that you had time to evaluate and enjoy the previous updates and actively use them in your projects. Do not forget to send us your ideas and suggestions if you are missing something during your work with the tracker. At the requests of our users we have added some features and fixes to it.

Use filters for quick searching

As you remember, the previous Riter version allowed you to use some simple filters for searching stories by users, states and so on. Riter also began to support several filtering aliases to simplify your work. Adding a special symbol or a keyword to the request string specified a criteria of search. Now we have added one more filter which works in the same way. It makes it possible to search stories by topics. Add a symbol # before your query to look for stories with such a topic. You can also list some topics separated with a space in a string. If a required value is not found among topics, it will be searched as just a title. Nevertheless, you needn't enter the entire topic name - specify a part of it and Riter will autocomplete it if possible.

Search by topics

Team Management and Cooperation 2017-05-23T00:00:00Z

Hi, guys! Continuing the theme of the workflow organization, we would like to pay special attention to communication within teams. As you know, Riter provides our users some tools for their interaction during joint work on the tasks. In particular, you can discuss tasks using comments, attach necessary data there, mark unclear requirements, find out what other team members are working on, assign tasks to them, and so on. Nevertheless, Riter is not a complete substitute for existing means of communication, such as email or messengers, which are widely used by development teams. Both using emails and instant messaging serves the common purpose, although in different ways. The success of your work depends on which of them you will use in a particular situation.

Riter v0.2.0 is already here! 2017-05-16T00:00:00Z

Meet the improved version of Riter with additional pleasant features! Every day our product is becoming more functional and convenient. At Riter, we appreciate the diversity of our customers, so we try to develop in different directions to meet needs of both project managers, developers and other possible users. Know more about recent updates in tracking statistics and stories manipulation in the post.

Todos progress in a story card

First of all, you could notice that we have finalized a previous Riter feature - to-do list. If earlier you were able to see it only on a story page, now it will also be displayed on the main project page inside a story card. In its right upper corner you will find a total number of todos, as well as the number of completed list items.

To-Do List

What's new in Riter v0.1.1 2017-05-02T00:00:00Z

Hi, guys! The new version of Riter is going to please you with some useful features and fixes. We have expanded the functionality of story editor and improved the filtering process. You will find a full list of changes below.

Story management

Working on a large or complex task, it is often convenient to break it into separate subtasks and track the progress of each of them independently. This will give a better picture of what the developers are busy with and what else should be done. To help you to avoid creating dozens of tasks for this, we added checkboxes to a story editor. Now you are able to create to-do lists within a task description and check their items as you complete a particular job.


Meet Riter v0.0.2 2017-04-18T00:00:00Z

Welcome to Riter v0.0.2! We are pleased to present you a new version of our tracker system with advanced functionality an improved interface. Already now this is a convenient and flexible tool for tracking development process, project and team management, and every week its capabilities only increase. Over the past two weeks Riter has changed a lot - learn more about its new features in the post below to make full use of them. They will be interesting primarily to managers and team leaders who are going to organize the development process.

Manage customers

The new Riter version allows you to create a customer - one of the main entities, without which the development of the project would not even begin. This is a project initiator, a person who is responsible for its launching and financing. Now you are able to keep information about all the customers you have worked with in Riter. On the corresponding page you will find all your customers, lists of projects they are involved in and their total statistics.


Welcome to Our Blog 2017-04-04T00:00:00Z

We are pleased to present you the Riter Blog - a great opportunity to make our product better! Here we are going to share with you the latest news, updates and other useful information about project management as a whole.

Riter is a young but actively developing program product which is improving every day. You will be able to find out all about new features and optimizations in the blog. Each post will include a complete description of a new version. Stay tuned for updates with our blog to take advantage of all the product functionality in your projects! Illustrated examples of new features will help you to start using them immediately.